Privacy & Security

How does FastCOC use my personal data?

FastCOC uses personal data only for legitimate purposes connected with providing the service, processing orders, communicating with customers, preventing fraud and complying with legal obligations.

The exact processing activities are described in the FastCOC Privacy Policy.

Why do I need to upload vehicle documents?

Vehicle documents may be required to:

Verify the VIN
Confirm vehicle details
Check eligibility
Prevent incorrect or fraudulent requests
Process the requested service accurately

Please upload only documents that are relevant to your order.

Are my uploaded documents kept private?

Uploaded documents are treated as confidential customer information and are used only where necessary to process your request, verify eligibility, provide support or comply with legal obligations.

Access should be limited to authorised personnel and service providers involved in the order process.

How long are my documents and personal data retained?

Retention periods depend on the type of information, the service provided and any legal, tax, accounting or fraud-prevention requirements.

FastCOC retains personal information only for as long as reasonably necessary for the relevant purpose and applicable legal obligations.

Information may be shared when necessary with selected third parties involved in providing the service, such as:

Document providers
Manufacturers or authorised sources
Payment processors
Delivery and courier companies
Technical service providers

Information may also be disclosed where required by law.

FastCOC does not sell customer personal data.

Is online payment secure?

Payments are handled through secure payment providers and recognised payment technologies.

FastCOC does not normally store complete card numbers or card security codes directly.

Customers should never send payment passwords, complete card details or online banking credentials by email or chat.

How can I protect my FastCOC account?

We recommend that you:

Use a strong and unique password
Do not share your login credentials
Keep access to your email account secure
Sign out when using a shared device
Contact FastCOC immediately if you notice suspicious activity

What should I do if I receive a suspicious message claiming to be from FastCOC?

Do not send passwords, complete card details or sensitive information.

Check the sender carefully and avoid opening suspicious links or attachments.

If you are unsure whether a message is genuine, contact FastCOC through the official contact details published on fastcoc.com.

Privacy questions?

For more detailed information, please review the FastCOC Privacy Policy.

If you have a privacy or security concern related to your order or account, contact:

Email: info@fastcoc.com

Updated on: 20/09/2026

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